Refund Policy

At Wucent, we prioritize customer satisfaction and strive to deliver high-quality services. However, we understand that circumstances may arise where you might need a refund. Below is our refund policy to ensure transparency and clarity.

30-Day Money-Back Guarantee

We offer a 30-day refund policy for all our services. If you are not fully satisfied with the services provided, you may request a refund within 30 days from the date of purchase.

Eligibility for Refunds

Refunds are applicable under the following conditions:

• The request is made within 30 days of the service purchase.

• The service has not been fully delivered or completed according to the agreed-upon scope.

• The dissatisfaction stems from issues within our control, such as failure to deliver services as promised.

Non-Refundable Services

Certain services may not be eligible for a refund, including:

• Services that have been fully delivered and approved by the client.

• Custom development work where a substantial portion of the project has already been completed.

• Third-party services such as domain registration, hosting, or third-party platform fees that are outside of Wucent’s control.

Refund Process

To request a refund, please contact us at [insert contact details] with the following information:

1. Your full name and contact information.

2. The service purchased and date of purchase.

3. The reason for requesting a refund.

Our team will review your request, and if eligible, the refund will be processed within 7-10 business days. Refunds will be made to the original payment method.

Contact Us

For any questions or concerns regarding our refund policy, feel free to reach out to us at support@wucent.com.